Privacy Policy
Last updated: August 25, 2026
1. Overview
Lumen & Lever ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit lumenandlever.com.
2. Information We Collect
When you submit the contact form, we collect:
- Name
- Email address
- Organisation name
- What brings you here
- Your message
We also collect standard server logs (IP address, browser type, referring page) for security purposes.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Assess whether the AI Verdict fits, if at all
- Send relevant follow-up communications about our work
We will not sell or rent your personal information to third parties.
4. Data Storage and Security
We use industry-standard encryption (TLS/SSL) for data in transit and follow accepted practices for data at rest. Documents shared during an engagement are handled under separate confidentiality terms, in your environment or private Australian hosting.
5. Third-Party Services
We may use the following third-party services for the website itself:
- Mailgun: for transactional email delivery
Each service has its own privacy policy governing its use of data. Typefaces are served from this site rather than from a third-party font host, so loading a page here does not disclose your visit to a font provider.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@lumenandlever.com.
7. Cookies
This site uses only essential session cookies required for form security (CSRF protection). We do not use tracking cookies or third-party analytics cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact
For privacy-related enquiries, contact hello@lumenandlever.com.